Category: BUSINESS (Page 1 of 2)

Business

How To Increase Business & Followers.

I noticed today a post on LinkedIn from someone that was connected with me but was not an internet marketer per-se, stating “How to increase followers from 30K to 225K followers” in five minutes per day by commenting #yes

The first thing that came to mind is he has no authority to advise considering he is and what I saw was a clever click bait hack and nothing more. This is a disappointment when people are genuinely looking for answers and come across someone just looking out for him/herself, simply having people click the post for the post to go no where.

Therefore I have taken upon myself to write this post to help individuals increase followers/business. This method can be applied to all social media platforms:

1: Optimize Your Profile Pages, optimise your cover photo and also your profile picture. Make your profile picture look professionally done. Remember to be aware of your background in the photo. A picture says a thousand words. Try to get a professional head shot done at a local photographic studio (when they are open again) or get a friend to take a photo without any distractions in the backdrop.

2: Start with connecting with people, most social media platforms say only connect with the people you know, but what if you have a genuine enquiry, the best thing is to find their email addresses to write to them first before sending them a connection request, especially of you do not know them.

3: Write articles on your pages and link back to articles you have written on your blogs and share these articles with your connections.

4: Make your post intriguing only give a little away and entice the reader to click you post for more information.

5. Share photos on your social media platform pages, instagram is good for this or do infographics and add titles to your posts.

6: Be creative and publish videos, add captivating content that people will be willing to watch. Add humour, funny videos attract peoples attention.

7: Go Live. Livestreaming is not for everyone but if you are happy broadcasting an event or milestone as long as it has good content you will get people watching.

8: Advertise your brochures and share your pdf’s on your business pages.

9: Use hashtags when closing your post text.

10: Don’t forget to tag your connections and companies that may find your post useful.

11: Give your followers valuable advice. Everyone is a guru these days and some can be better at it than others but you only have one chance of being an expert in your niche and the more followers you have the more well known you will become.

12: RSS feeds are a good way of finding trending posts, create “breaking news” posts that perhaps people outside your region may not have heard of. Do not copy posts word for word as that is called plagiarism and you will be penalised by search engines. For me I always use one of my blogs to write articles which I then share with my connections and although I may read something I will scramble it into my own words, even giving my own perspective.

13: Be consistant and active everyday on all your social media platforms. I am perhaps the world worst as I only seem to hang out on LinkedIn because most of my work is B2B but recently I have been asked to do B2C hence I need to alter my mind set and concentrate on Facebook pages and groups more.

14: Create viral posts this could be something like a give away or a competition with a deadline.

15: Join groups on your social media platforms.

16: Create your own groups for your different niches.

17: Create your own business pages on all your social media platforms, keep your professional and personal pages seperate.

18: If you have an event coming up or thinking of creating one, social media is a good place to advertise and market yourself.

19: Once you have a following on your social media platforms do reach out and collaborate with your connections.

20: Set the buttons on your profiles to a “Follow” button.

21: Create a call to action in every post.

22: Promote your social media profiles everywhere, including your website, blogs and email signatures.

23: Cross promote your profile on your other social media channels. For me I have on default business card website that I point people to, this saves time typing out each social media platform I am connected to.

24: Pay per click advertising campaigns are not only good with Google & Bing but they are also is a good way of connecting with people through your social media platforms. Facebook & Instagram is a place where you can connect B2C, this is good if you are targeting a specific category or people. You can fine tune your specifications to the location, age, gender and interests.

25: Try to update your profile page frequently, a stagnant page is boring and will show your audience that you are frequesnt at updating. If you have new services, always keep them updated.

26: Always reply to comments, no matter how trivial, ignoring a comment makes the person who wrote it worthless. Obviously if you have hundreds of thousand of comments pick out the ones that stand out and thank everyone in a generic comment.

27: When people share your posts and pages, thank them.

28: Get your biggest fans to endorse you, this applies to LinkedIn more so than any other social media channel and visa versa, you will be amazed how may people who you endorse will endorse you back. The same goes with review ask your customers to write a review about your brand.

29: If you have businesses that wish you to promote them, do offer to write recommendations, this gives you exposure aswell as exposure for your client, but if the businesses wish more exposure you could offer other marketing strategies which you could potentially charge for the service. I do this free of charge by adding banner ads to all my social media pages and groups I am connected on. This is short lived advertising but for a permanent fixture on my blogs I charge a monthy/yearly fee.

30: Exact match searchable keyword and phrases are so important not only in your domain name but on your website, meta tags and social media pages. When choosing a Facebook page for example use words that people would use to search for your product or service rather than your unknown brand name. Your brand name will become popular over time and it will not be an overnight success unless you spend a lot of money on advertising, I just do not mean Google Ads I mean in publications, newspapers, radio and TV.

31: Make your social media profile searchable, make them public.

32: When commenting on other peoples posts, do not get personal and do not get into trolling arguments if someone does not see the value of your comment. Be professional and do not sell things on peoples posts. You could add a backlink to your company as a signature or hashtag but thats it, don’ be the pushy sales person.

33: Give incententives to get people to share your posts. This could be a free e-book or a discount voucher.

35: Become an influencer.

36. Become a public speaker.

37: Create educational webinars, podcasts, tutorials, use youtube and share your content on all social media platforms.

38. Create a SEO link wheel, of your websites, blogs and social media platforms.

39. Start a blog and add RSS feeds so that in engages people’s interests.

40. Have a subscribe widget or pop up so that you can capture peoples emails and then send them updates or newsletters. Do not install the popup until a person is about to exit your site and not before. I believe it is off putting to have a subscribe popup the moment you attempt to access a site. You need to earn my trust and loyalty before I give my email away.

41. Integrate a chat widget into your websites and blogs so that when visitors visit your sites you can engage with them.

42: Guest blog on other notable websites.

43: Become a podcast interviewer. Invite people to join you in a discussion.

44. Write a book about you and your niche and publish your services and products.

45. Leave business cards on noticeboards in supermarkets, cafes (when they open again).

46. Make flyers and post them through peoples doors.

47. Consider giving out freebies, such as buy one get one free.

48. Start a competition.

49. Consider getting people to market you using affiliate links. https://rakutenadvertising.com/en-uk/

50. Advertise in Magazines and in Newspapers.

51. Offer to do something for free, this could be free web hosting in my case or free marketing or promotion.

52. Wear promotional clothing.

53. Give away promotional merchandise.

54. Word of mouth advertising get all your family and friends to promote you and get their family and friends and before you know it you have a network of connections.

55. Do outbound marketing, like picking up the phone and calling or writing snail mail letters.

56. Enlist the help of other advocates in your industry, find a mentor.

57. As your employees to engage in your social media pages, make them contributors.

58. Post your articles at ceratin times of the day. I find that during working hours people are busy getting on with business. So you have to pick times that appeal to your network browsing times, otherwise you posts may not get a look in. However according to LinkedIn’s their busiest hours are in the morning and midday from Monday to Friday. This will ensure your post to get maximum reach.

59. Add multiple admins to you pages and ask your colleagues to help you.

60. Join all the social media platforms and follow companies and people of interest.

Amazon Business

What is Amazon Business?

Amazon Business is changing the way companies buy supplies. For most small businesses, buying supplies can be time-consuming and frustrating. Finding the best product at the best price with the most convenient payment terms can be a challenge, especially when they have other tasks that need to be completed. Amazon Business is the solution and brings big benefits to businesses of all sizes and industries.

How does Amazon Business work?

Amazon Business is a business-to-business marketplace that combines selection, convenience and the value customers around the world have come to know and love from Amazon, with additional business-specific features including bulk pricing, Pay by Invoice*, downloadable VAT invoices and spend management tools. In this marketplace, multiple sellers compete for purchases on common stock keeping units (SKUs) on the most favorable terms for customers. It’s like a “reverse auction” where customers save time, money and hassle in the process.

Choice, value and convenience: Amazon Business simplifies the entire purchasing process for businesses by helping them find, compare and order exactly what they need with fast, reliable shipping and flexible payment options. It’s a shopping experience Amazon customers will instantly recognise and understand.


Helpful purchasing tools: Amazon Business gives users access to helpful purchasing controls that can ensure that only authorised purchases are made, together with tools to integrate with their existing purchasing system and provide detailed purchasing analytics.


Free accounts: Unlike warehouse clubs or subscription-based online retailers, Amazon Business accounts are free, even for companies with multiple authorised purchasers. Once registered, those with accounts are able to search hundreds of millions of products in the Amazon Business inventory, where multiple sellers can compete for their purchase.

Who is eligible for an Amazon Business account?

Business Accounts and business user accounts are intended for businesses and business-related organisations and may be used solely for business purposes. To create a business user account, users must use a valid email address.

Amazon.co.uk may use the business name, address, VAT number or business identification number and any other information a customer provides about their organisation or users or that we may request or determine is necessary to verify accuracy and eligibility for Amazon Business. Amazon may make, directly or through third parties, inquiries to validate information provided to us. Amazon may accept or refuse use of Amazon Business at their discretion.

Having a Business acount you have the flexibility of buying and selling whilst using a trusted logistics company known world wide.



*Subject to satisfactory credit checks and credit limit

Sending Emails to CEO’s

Sending emails to ceo’s.

My Pet Peeve is that I have emailed some CEO’s directly of late and have other people email me back, not the CEO themselves.

If I have taken the trouble to seek a CEO’s email out, as some are difficult to get hold of, you would think they would have the decency to reply. Instead I get emails from other people underneath them.

If I wanted the opinion of another person I would no doubt have seeked them out also.

If I get emails directly, I do not portray myself to be “so very important” that I cannot answer my own emails. I most certainly would not employ someone to open my emails and filter what is worth me reading, I would somehow use the money paying someone instead to go use.

Yes I hear you, the CEO has created a job for someone, I will no doubt agree but surely making an employee more proactive and getting them to find more business is better than someone just responding to emails all day.

Why do CEO’s act like they are from another planet. Nearly all started out the same way as most of us and only a few were born with silver spoons in their mouths.

I am not talking about A-Lister Celebrities, who potentially have millions of fans emailing them, in which they may need help answering all the fan mail, I am talking about owners of companies, who also think they are untouchable and think because they have risen above the clouds they are essentially no longer human and have minions doing the work for them, whilst they sit back and reap the rewards.

To employ someone to respond to emails is basically lazy and pretentious, which I certainly I am not.

By getting someone else to respond on your behalf it like saying “Look at me, I am SO VERY IMPORTANT AND BUSY and you are an insignificant person to me, in which I will not respond directly and will get someone else to respond on my behalf”.

Obviously I have enough common sense to filter out what is in need of my attention and what is not. If on the other hand I had an email that may need investigating and I was too busy to do the work myself I would get someone to do the work and then write it out but I would still send it from my inbox as courtesy.

It really gets to me, the biggger the company the less they care about their customers and its all about how much money they make rather than seeing a customer happy.

“Without customers, followers and connections you would not be living in your fancy houses driving your fancy cars”.

I know enough that even if my emails have not been read by the CEO’s I always have my platform to fall back on if I get a lame response from someone underneath them. Never judge a book by its cover or underestimate anyone.

No matter how successful you are, remember where you came from and the strugggles and sacrifices you made getting where you are today”.

No matter how important you may be and even if you are one of the fortune 500 it is always good to show empathy to your followers, connections and customers, otherwise you have the misfortune of alienating yourself from the rest of the world. Showing people that you care will only entice more worshippers.

When contacting CEO’s evaluate is your email worthy of a response as CEO’s are busy people and although I made light of it earlier, they do not all sit in swanky restaurants sipping cocktails all day, they actually do work and jolly hard too, so you need to ask yourself does your email warrant a response.

I personally have eleven inboxes open on my phone and every few hours scroll and mark the ones that need my attention.

Finally, if all CEO’s thought they were untouchable we would not have LinkedIn and the ones that do and do not connect with you after you send them a message may find they have missed out on an opprtunity to get more business and added exposure and as I see it, thats their loss not mine.

Royal Mail VS Courier

Royal Mail Poor and Costly Service.

As my readers are aware by now I own several blogs and today I posted on: https://disabledentrepreneur.uk/royal-mail-vs-courier

I am a marketing influencer consultant with a following of nearly 10K people on LinkedIn.

My concerns are that my daughter who suffers with Multiple Sclerosis is on the verge of a replase because of Royal Mail due to unnecassary anxiety and stress.

Now I have reached out to the CEO Stuart Simpson regarding the problem my daughter is faced with for comment.

The post should be titled “Royal Mail VS Carrier Pigeon”.

Hopefully we will be able to resolve this issue quickly without any fuss.

I will be updating this post at the bottom of this page as soon as I get a response.

My concerns are not only about the value of the parcel and deadline but also by far the most important my daughters health. Obviously the parcel is worth a lot of money for my daughter to be up in arms worrying.

If a company has a laid back attitude and says they will respond within 10 -35 days, that is simply not good enough.

If you have a problem fix it thats all I can say, employ more staff if you have to….

There are plenty competitors out there including possible startups so it would be worth evaluating logistic strategies to stay ahead of the competion.

Regarding cost.

If you are sending letters, then Royal Mail is an option, but email is far easier, quickerm cheaper and more secure. However, if you want to send parcels that are larger and heavier, a courier is without a doubt the most cost-effective option every time.

I remember sending parcels abroad that cost more than the content I was shipping using Royal Mail.

Chat Widget.

Even I have a chat widget on all my sites, it is not hard to implement and it gives confidence to the user that their question will be answered, without trudging through countless web pages. I personally detest when a company does not tell you straight but points you to a tutorials or web pages and has no chat widget.

Standard of Care.

When a company enters into a contract between the consumer and service provider they have to duty of standard care which may be expressed in the contract or be implied by statute.

The contract may impose an absolute obligation on the entity to perform. However, in the case of giving advice or providing some other professional service, the implied duty of reasonable care and skill is likely to apply (Section 13 SGSA 1982).

For example, when acting on behalf of a client in litigation, the solicitor is not guaranteeing success. The duty on the solicitor is to act with the care and skill that the client is entitled to expect from a professional. Similarly, when supervising the construction of a building, the surveyor is under a duty to act with the requisite care and skill. An additional absolute duty may be placed on the professional (for example, a surveyor may have contractually undertaken to spend a set number of hours each day at the site). The nature of any contractual obligation needs to be examined in each case.

Obviously the care expected between the consumer and the service provider is to ensure that the service is met and in the case of Royal Mail logistics are delivered from A to B., failing to do this, the consumer is entitled to monetary compensation.

https://www.humphreys.co.uk/personal/negligence-general/

FINAL THOUGHTS!

I understand the sheer volume of letters and parcels sent everyday can be overwhelming to comprehend and my daughter and I am are a drop in the ocean as far as Royal Mail are concerned. But if Amazon who I am an affiliate are on the ball there should be no excuse for Royal Mail.

Here is the compensation page it mentions nothing about if someone falls ill because of a direct consequence (Domino Effect) of Royal Mail’s actions.

UPDATE

19/01/21

I had a response back from the CEO of Royal Mail who said they would look into this for me. This does not solve the problem that even though I received the email 24 hours ago no one has bothered contacting my daughter and I.

Out of frustracion my daughter phoned Royal Mail today and was put on hold for an hour and ten minutes.

People should not have to wait this long to be put through to have a person on the other end obviously over worked and very stressed, having a tone in her voice and then saying that they are aware there is a backlog of deliveries in Cardiff Sorting Office (UK).

This news is no good to the customer who has a deadline to return a package.

What Is Royal Mail Doing?

Even a carrier pigeon can deliver faster than what they are doing right now.

They should never make excuses as with every obstacle there is always a solution.

Tell me something if there are so many people out of work because of lockdown surely they can employ people or use online virtual assistants to answer calls and message with online chat. They would not have to physically employ staff just hire a service provider that can alleviate the problem of answering calls.

As for the backlog of deliveries what is wrong with their logistics again they could outsource the work to other couriers.

Obviously I do not know how a sorting office runs as the closest I have been to one was to collect parcels but again there is always a solution to every problem.

I would like to know what Royal Mail will offer my daughter for all the stress and worry she has endured which is detrimental to her health?

Will I be promoting Royal Mail in future?, who knows we will have to wait and see in another update. I still have not shared this post on my social media pages as I am still waiting on a soultion to this problem, although the clock is ticking.

https://www.royalmail.com/retail-compensation-policy-loss

Making Waves – Public Relations.

Making Waves – Public Relations.

I was told today by a company that shall remain nameless as well as their industry that I should not be making waves, meaning i should not be writing news articles about a partiular topic.

My answer to that is, this is my job, I announce to the world what is on my mind, fact check everything and make companies more aware the latest news, reviews and regulations.

If a company goes to me and says do not make waves and argues with me that I should not be writing certain articles even though it does not directly involve them, means they either are afraid of something, have something to hide or do not like being told they are wrong.

The name of the game of business you have to listen and you have to learn.

I make it my job to know the facts and the law and hope that the information I write is useful.

Should a person not take my advice, that is there problem not mine.

When a company tells me I cannot do my job or question my motives I have to ask why?, there is also freedom of speech and anyone can write anything as long as it is not fake news.

Making waves allows people to notice what you have to say, as long as it is for the right reasons and done properly, you should not be stirring up a hornets nest if you do not want to get stung, as there is an element it can backfire. But providing you have all the evidence to back up your claim there is no reason to let your ideas, thoughts and comments be not known.

Are you a Spineless Jellyfish.

If you are a Spineless Jellyfish a person who is hard working, works by the book, but is underappreciated because they don’t speak up, then they will never get noticed.

Are you a Tuna.


However a Tuna Fish in the ocean of businesses may have the ability to stand up for themselves, may have a good network of friends and colleagues but won’t stand out from the school of fish as much as you would desire. In this case they need to brush up your public relations skills.

Are you a Shark.


Finally are you are a shark – like me and are one fearless fish in the sea! You have a presence that is well known however you want to to make a ripple in the waters, not create a crushing tidal wave.

So for the company that told me not to make waves they have missed the boat because i was going to give them a free marketing boost, especially seeing I found they have been in business for many years and are still not on the first page of Google organically. The other things is they have a hyphenated domain name, which is a no no in the world of SEO and have no cookie banner.

Always remember you do not who you are dealing with and where people make assumptions, this is wrong as the next nerdy person you speak to could be a Fortune 100 CEO of a Big Tech Company.

PUBLIC RELATIONS

PR is the act of story telling.  It spreads awareness of the brand, the product or service. PR is trying to influence an audience, to trust your brand, product or service and help to promote your idea and get the end user to purchase your product, support your position, or recognize your accomplishments. The Public Relations Society of America PRSA say “Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics.” Public relations is a communication strategy that builds public awareness and mutually beneficial relationships between organizations and the consumer.”

Advertising is paid media, public relations is earned media.

Our Fees.

Hourly Fee – £300.

Half Day Fee – £1,100.00

Full Day – £2000.00

20% Discount the more days you do.

***(Pricing excludes printing costs, distribution of materials and advertising costs).

We can commit to anywhere between 5 and 10 days each and every month for each campaign.

We believe having a large network of journalists, bloggers, influencers aswell as Fortune 100 Billionaires, Millionaires, Royalty and Law Makers, our news articles will spread awareness and will get noticed.

***We offer a free 30 minute consultation and ask our clients to point out their failures and their weaknesses so that we can construct a solid platform to work from. Knowing what the core problem is will help deliver strategic plans to put a company back on the right path.

PR Role is:

  1. To build strong relationships and networks with colleagues, clients and the media and answer enquiries from the media and other organisations.
  2. Monitor the media, including newspapers, magazines, journals, broadcasts, newswires, social media sites and blogs, for opportunities for clients.
  3. Research, write and distribute press releases to targeted media collate and analyse media coverage.
  4. Write and edit in-house magazines, case studies, speeches, articles and annual reports.
  5. Prepare and supervise the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes.
  6. Undertake photo opportunities and coordinate studio or location photography.
  7. Organise events (such as press conferences, exhibitions, open days and press tours), source speakers and seek out sponsorship opportunities.
  8. Maintain and update information on the organisation’s website.
  9. Manage and update information and engage with users on social media sites such as Twitter and Facebook.
  10. Prepare regular client reports and attend client meetings.
  11. Commission market research.
  12. Undertake research for new business proposals and present them to potential new clients.
  13. Foster good community relations through events such as open days and through involvement in community initiatives.
  14. Manage the PR aspect of a potential crisis situation.

Final Thoughts.

I try to help people as much as I can, but if they do not want to be helped then its up to them.

The tradesperson that I dealt with today and was representing the company basically ruined any chances the company could have had for free marketing, because of his dictatorship, aswell as not knowing exactly my job role.

Never assume anything and do take into account when you speak with someone you may not always know who you are talking to.

Always take an opportunity when it comes knocking on your door because like the company today they missed the boat even though I was not selling them anything, just giving them free advice, I was going to suggest helping them, but the dialogue did not happen and never will.

Also never judge a book by its cover!

Working With Amazon as an Affiliate or Seller.

Working With Amazon as an Affiliate or Seller.

If you are thinking of starting a side hustle I will go through something I do and then go into selling directly on Amazon.

I am an Amazon Assoicate, what this means is I get a commission for every product that is bought through my links within 24 hours of a click. Amazon Associates have a 24 hour cookie that they place on a visitors computer so that when the visitor clicks and returns within 24 hours no matter what they buy you will get a commission.

The Amazon Associates Affilate Program is one of the largest affiliate networks in the world that helps content creators, publishers, and website owners monetize their traffic. I prefer to use my blogs and websites and share my posts to my large following on LinkedIn. To monetize your website or blog takes time and you will not be an overningt success.

To be honest you need a lot of traffic to begin with, as the click through ratio is only 1-3 percent, so out of a hundred clicks you will have 1 – 3 visitors that will convert into a commission, so if a click is worth £10 for example you will get £10 to £30.

The beauty about Amazon affiliate marketing is you do not need a website or blog as you can share you links directly via email or social media platforms like Facebook which is less effort.

One also has to take into account the commission rates on a product, not all product commissions are equal.

Why waste your efforts promoting something that is low in commissions when you can devote your time doing the same thing with higher commission rates.

On the other hand instead of being an affiliate you could directly sell on Amazon, you do not neccessarily have to have any inventory, website or blog you can dropship or use Amazon FBA program. However what do you sell that is popular on Amazon? Here is a link to a list that changes every hour of products that are popular on Amazon and any given time:

AMAZON BEST SELLERS

You do need to consider your marketing strategies and some people as well as selling on Amazon sell their products via online stores that they have created themselves or had designed for them. Remember you need to do a lot of SEO to get your website blog on the first page of a search engines and you need exact match searchable keywords and phrases domain names.

To start selling on Amazon you first need to set up a sellers account: https://sell.amazon.com/sell.html

If you want some free advice please message using the online form. Do not spend thousands of $$$ on online courses, just message us instead for free.

Reasons Why You Will Never Be Rich.

This Is Why Most People Will Never Be Rich

  1. You are too complacent and too set in your ways to make changes. You like to play it safe.
  2. You have no ambition.
  3. Your attitude to money is wrong *What ever will be will be”.
  4. You believe high brand items and fancy cars will make you look rich, hence you give a false perception of yourself so that people think you are rich.
  5. You are very materialistic, you spend more than you earn because you want the best of the best and you want to look your best even though you cannot afford it.
  6. You do not respect money, you will squander money on trivial things.
  7. You value going to the pub over education (entertainment instead of learning something new).
  8. You’re afraid to take risks.
  9. You don’t have a plan of action. You do not know how to execute an idea.
  10. You have not set any goals.
  11. You spend more than you make.
  12. You do not have a budget.
  13. You do not save money, save 10% of your earnings.
  14. You do not invest.
  15. You do not consilidate your debts and eliminate them entirely.
  16. You do not perservere.
  17. You give up to easilly.
  18. You think investing is risky but fail to realise that not investing is the biggest risk of all.
  19. You put your eggs in one basket, meaning you do not have several income streams.
  20. You complain about not having enough money rather than doing something about it.
  21. You live for today & and have no plans for tomorrow.
  22. You believe money will just fall into your lap.
  23. You don’t think you have what it takes to succeed.
  24. You think you need to be lucky to have money including gambling or expecting to win the lottery.
  25. You’re scared of failure.
  26. You don’t have access investment strategies & high quality mentors.
  27. You want to get paid based on your time rather than on your value.
  28. You’re surrounding yourself with the wrong people.
  29. You want to get rich quick rather than doing any work.
  30. You don’t understand the fundamentals of a budget – spend less than you earn.
  31. You think money is the route of all evil.
  32. You take things to heart and not not do well with criticism.
  33. You do not have a passion and do not love what you do.
  34. You do not know how to solve problems, people need help with problem solving, you do not know how to get over obstacles or mistakes.
  35. You do not have patience, you expect to get rich quick.
  36. You do not have a mentor.
  37. You do not have a network of like minded people.
  38. You do not test your product or service with consumers.
  39. You do not take care of your mental or physical self.
  40. You work for a company but you do not own shares.

FINAL THOUGHTS.

How To Become Rich.

  1. You need to able to persuade, negotiate and sell.
  2. You need to be able to read people, know which people to trust.
  3. You need to share your knowledge, if people can see how you make money they are more likely to invest in you.
  4. Rich people master leverage, know how to delegate and crowd source.
  5. Grow a Network with like minded people and get a mentor.
  6. Master Energy Management. Sleep well, take care of your mind and your body.
  7. Learn to probem solve not only for yourself but for other people.
  8. Critical Time Path (CTP), know how to delagate your time management productively.
  9. Know how and when to take risks and manage money, including budgeting and investments.
  10. Be assertive, confident, focused and determned.
  11. Learn something new every day and share it with others.
  12. Retrain your brain.

How To Treat Your Customers With Respect.

How NOT to Treat Customers Like They Do NOT Matter!

  1. Do NOT IGNORE Your Customers
  2. Do NOT LIE to Your Customers
  3. Do NOT FAIL TO HONOUR a Promotional Price or Goodwill Gesture
  4. Do NOT EMPLOY Staff Members that are rude or have attitude.
  5. Do NOT TREAT Customers Like Numbers
  6. Do NOT IGNORE Feedback
  7. DO NOT ARGUE with customer complaints
  8. DO NOT FAIL to Seek Clarification
  9. DO NOT WITHHOLD Empathy
  10. DO NOT AVOID Taking Responsibility
  11. DO NOT MAKE Promises You Can’t Keep
  12. DO NOT FORGET to Follow Up
  13. DO NOT MAKE Your Customers Feel Stupid
  14. DO NOT ASSUME That You Have Resolved Problems
  15. DO NOT FAIL to Set Expectations
  16. DO NOT RUSH the Support Process
  17. DO NOT AVOID Putting in Extra Effort
  18. DO NOT TAKE Your Customers for Granted
  19. DO NOT LIMIT Your Support to a Single Channel
  20. DO NOT BE Indifferent

A happy customer will tell 10 people about their experience but an unhappy customer will tell the world”.

Failing to do good customer service does you no favours and only gives you a bad name.

If a company like Argos which caused me no end of problems over the Christmas Period, fail to keep to their end of the bargain to send a £75 e-voucher as a way to say sorry, then all I can say is companies such as Amazon will eventually swallow up their business as most manufacturers and retailers are already using Amazon to sell their products.

As it so happens I am an Amazon Assoiciate Affiliate.

What a company should not do is upset the wrong people in fact they should upset anyone at all, but unfortuanately they do.

When a company shows that they are willing to say sorry the customer is more likely to tell people what the company have done to make amends.

By promising a goodwill gesture, then retracting it and also ignoring the customer’s emails does not say much about the company.

With businesses closing their doors for good because of the current economic crisis you would think that smaller companies to Amazon would go above and beyond their call of duty.

By being honourable, transparent and courteous gives people a reason to trust and in turn the customer will recommend your products and your services. Doing one or more of things listed above does not show you as a company in good light.

Respect each and every customer as if they were your only customer”.

“Not only am I an Amazon Associate I am also a Amazon Customer and have opted to use Amazon Prime which cost £7.99 per month, this it gets you free deliveries and Amazon Video two services for the price of one”.

My next big purchase is going to be a table top dishwasher. I find standing washing dishes by hand not only tedious but it affects my back and I end up in agnony.

Argos Saga: https://marketingagency.cymrumarketing.com/2020/12/21/argos_appliances_disclaimer_and_hot_zones/

FOR ANYTHING ELSE LIKE, COOKERS, FRIDGES, FREEZERS

VISIT AMAZON!

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