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Category: LOGISTICS

Saliva Cross Contamination of Germs

SALIVA & MAIL CROSS CONTAMINATION OF GERMS

EBOLA

You would think dealing with the Corona Pandemic was already enough for us to deal with for the rest of our lives but wait for it there is something else lurking on the horizon. In fact, 6 countries have been placed on ‘Urgent Alert’ amidst a new “EBOLA” outbreak.

Ebola kills through organ failure and severe bleeding and is very transmissible through body fluids. During the 2013 to 2016 Ebola outbreak more than 11,000 people died across Guinea, Liberia and Sierra Leone.

https://londonlovesbusiness.com/six-countries-placed-on-urgent-alert-amid-new-ebola-outbreak/

https://www.bbc.co.uk/news/topics/cjnwl8q4qj1t/ebola-virus

https://news.sky.com/story/guinea-declares-ebola-epidemic-as-it-reports-at-least-three-deaths-12218508

So what has Saliva and Mail got to do with anything, I hear you cry?

Saliva & Mail.

People send letters and parcels all over the world everyday and yes most parcels and envelopes use postage stamps other than the ones that use franking machines then this does not apply.

What does a person do to seal an envelope or stick a stamp:

So what does a person do when they stick a stamp on an envelope or parcel or seals an envelope?……they use in most cases their own saliva.

Therefore what happens when you have just stuck an envelope down nice and wet or stuck a postage stamp, you have now smeared your germs right across and have successfully contaminated the said item.

How long can germs live on surfaces:

Different Kinds of Surfaces

Metal Examples: doorknobs, jewelry, silverware 5 days

Wood Examples: furniture, decking 4 days

Plastics Examples: milk containers and detergent bottles, subway and bus seats, backpacks, elevator buttons 2 to 3 days

Stainless steel Examples: refrigerators, pots and pans, sinks, some water bottles 2 to 3 days

Cardboard Examples: shipping boxes 24 hours

Copper Examples: pennies, teakettles, cookware 4 hours

Aluminum Examples: soda cans, tin-foil, water bottles 2 to 8 hours  

Glass Examples: drinking glasses, measuring cups, mirrors, windows Up to 5 days

Ceramics Examples: dishes, pottery, mugs 5 days

Paper Examples: mail, newspaper The length of time varies. Some strains of coronavirus live for only a few minutes on paper, while others live for up to 5 days.

Food Examples: takeout, produce. Coronavirus doesn’t seem to spread through food.

Water Coronavirus hasn’t been found in drinking water. If it does get into the water supply, your local water treatment plant filters and disinfects the water, which should kill any germs.

Fabrics Examples: clothes, linens There’s not much research about how long the virus lives on fabric, but it’s probably not as long as on hard surfaces.

Shoes One study tested the shoe soles of medical staff in a Chinese hospital intensive care unit (ICU) and found that half were positive for nucleic acids from the virus. But it’s not clear whether these pieces of the virus cause infection. The hospital’s general ward, which had people with milder cases, was less contaminated than the ICU.

Skin and hair There’s no research yet on exactly how long the virus can live on your skin or hair. Rhinoviruses, which cause colds, survive for hours.

https://www.webmd.com/lung/how-long-covid-19-lives-on-surfaces

So what is my point to all this?

If people who may not even be aware they are carriers of ANY disease spread their germs and contaminate envelopes and parcels imagine the knock on effect this has on th population. First the parcels and envelopes get picked up and sent to a sorting office where multiple people handle mail. Imagine how many people may get infected simply by that one task alone?

Yes but it is embedded into our brains we must wash our hands frequently, but how many of us actually do? People are not OCD like me may be complacent about touching things and them washing hands. All it takes is for an infected person to touch several surfaces and someone else then gets contaminated. You not only need to clean your hands but everything you come into contact with. Germs live on surfaces for days.

I am a suffered of contamination OCD I have been for over 30 years so I am more aware than anyone about cross contamination and germs and will not touch something that has been touched by someone else without disinfecting the item first. With mail that can be difficult to disinfect, hence I use disposable latex gloves. The same goes with outer packaging of food and toiletries and household products.

You have to think outside the box (no pun intended), the items have been shipped from somewhere before ending up on our shelves, imagine how many people have touched that item before you?

You will never be able to stop any virus from spreading if not enough is done to:

SPREAD “Germ Cross Contamination” AWARENESS to the Masses.

This has to be done with media amplification.

How is Coronavirus is spread?

According to current evidence, the COVID-19 virus is primarily transmitted between people through respiratory droplets and contact routes. https://www.gov.uk/government/publications/wuhan-novel-coronavirus-background-information/wuhan-novel-coronavirus-epidemiology-virology-and-clinical-features#:~:text=According%20to%20current%20evidence%2C,%2C%20faeces%20and%20urine.

This means the virus comes from the mouth, from sneezing and coughing and what else is our mouths…..SALIVA!

FINAL NOTES:

If you intend on sending mail and have to seal envelopes and postage stamps get a sponge from the kitchen or bathroom and soak it with water, then wipe the envelope or stamps with it, NEVER USE SALIVA.

When handling goods always disinfect outer packaging whenever possible and when handling mail use disposable gloves.

On another note about spreading awareness I for one do not buy tabloids, do not watch terrestrial TV so how can people like myself be alerted of cross contamination? I have an answer social media push notifications.

ADDENDUM:

According to a study conducted early on in the pandemic found the virus lost infectivity on paper within three hours, says Professor Mark Harris, from the School of Molecular and Cellular Biology at the University of Leeds.

Prof Harris told HuffPost UK it is “highly unlikely” you’d spread Covid by licking an envelope – or catch it by touching an envelope that had been licked. Furthermore, the average time an envelope would probably have spent in a postbox would be no more than three hours waiting to be collected. By the time it’s been through the postal service, three hours will most definitely have passed.

(What about parcels which also have stamps and have to be taken physically to post offices or given to couriers)? sorry but I am not convinced...

“However my thoughts on this are, for example, an elderly person who has a friend, family member, carer or neighbor asks them to post their mail for them they essentially would cross-contaminate”.

Read Other Articles Here On the Subject:

https://www.huffingtonpost.co.uk/entry/does-licking-envelopes-spread-covid_uk_5fdc80dcc5b6aa861e5d7e9e

https://www.express.co.uk/life-style/life/1260073/Post-office-should-i-lick-envelopes-coronavirus

https://www.smithsonianmag.com/smithsonian-institution/mail-handlers-used-poke-holes-envelopes-battle-germs-and-viruses-180975020/

https://www.chicagotribune.com/columns/heidi-stevens/ct-heidi-stevens-should-you-lick-holiday-card-envelopes-covid-1211-20201211-kkxyoiu32zfrhowmysscqsazpe-story.html

#ebolaoutbreak #coronavirus #pandemic #crosscontamination #saliva #mediaamplification #germawareness #washinghands #disinfectant #ebola #postagestamps #lickingenvelopes #lickingstamps

Amazon Business

What is Amazon Business?

Amazon Business is changing the way companies buy supplies. For most small businesses, buying supplies can be time-consuming and frustrating. Finding the best product at the best price with the most convenient payment terms can be a challenge, especially when they have other tasks that need to be completed. Amazon Business is the solution and brings big benefits to businesses of all sizes and industries.

How does Amazon Business work?

Amazon Business is a business-to-business marketplace that combines selection, convenience and the value customers around the world have come to know and love from Amazon, with additional business-specific features including bulk pricing, Pay by Invoice*, downloadable VAT invoices and spend management tools. In this marketplace, multiple sellers compete for purchases on common stock keeping units (SKUs) on the most favorable terms for customers. It’s like a “reverse auction” where customers save time, money and hassle in the process.

Choice, value and convenience: Amazon Business simplifies the entire purchasing process for businesses by helping them find, compare and order exactly what they need with fast, reliable shipping and flexible payment options. It’s a shopping experience Amazon customers will instantly recognise and understand.


Helpful purchasing tools: Amazon Business gives users access to helpful purchasing controls that can ensure that only authorised purchases are made, together with tools to integrate with their existing purchasing system and provide detailed purchasing analytics.


Free accounts: Unlike warehouse clubs or subscription-based online retailers, Amazon Business accounts are free, even for companies with multiple authorised purchasers. Once registered, those with accounts are able to search hundreds of millions of products in the Amazon Business inventory, where multiple sellers can compete for their purchase.

Who is eligible for an Amazon Business account?

Business Accounts and business user accounts are intended for businesses and business-related organisations and may be used solely for business purposes. To create a business user account, users must use a valid email address.

Amazon.co.uk may use the business name, address, VAT number or business identification number and any other information a customer provides about their organisation or users or that we may request or determine is necessary to verify accuracy and eligibility for Amazon Business. Amazon may make, directly or through third parties, inquiries to validate information provided to us. Amazon may accept or refuse use of Amazon Business at their discretion.

Having a Business acount you have the flexibility of buying and selling whilst using a trusted logistics company known world wide.



*Subject to satisfactory credit checks and credit limit

Bad Courier Service Part II

Bad Courier Service part II

I wrote the other day about an experience my daughter and I have had with ‘Hermes Group’: https://marketingagency.cymrumarketing.com/2021/01/29/couriers-poor-services/

As you all know where ever there is an opportunity to write about different things I also seek out the CEOs of the companies for comment.

Now moving forward after I had emailed the CEO Martijn DeLange with a copy of the link to my original post, I then got someone underneath him to contact me.

This brings me to the post I made about heirachy, if I wanted his minions to contact me I would not have contacted him: https://marketingagency.cymrumarketing.com/2021/02/01/sending-emails-to-ceos/

So anyway the email said they were investigating the incident.

My daughter then said that she also received an email from the depot also saying that they apologised but the parcel was still in the depot??

As you are aware I updated my original post and said a random stranger had actually delivered the parcel the following day after I raised the complaint, so how could the parcel still be at the depot??

This tells me the company either do not know what they are doing or are simply lying to save face.

I updated the original post to say the parcel had been delivered by some random stranger but not by Hermes and the parcel had been delivered to a random address and not ours.

Not thinking anymore of it, I then received a phone call from head office yesterday 03/02/21 and Hermes Group wanted to confirm if my daughter had received her parcel and I said yes but wait for it they mentioned that the parcel was from ‘Pretty Little Thing’, not once did I mention ‘Pretty Little Thing’ in my in my emails although I did say it was coming from ‘ASOS’, so where they got ‘Pretty Little Thing’ from is beyond my thinking?

The person from head office then made the excuse that the delivery driver was new and did not know the roads very well and that they were going to dismiss him to make sure this type of incident did not happen again.

Now if you peel back all the layers you have to try and find the real problem.

Was it the delivery drivers fault….., really?

The person I spoke to said he was not given a GPS tracker although under normal circumstance they do use them. For the most part even if he did not have a GPS Tracker for what ever reason most people have smart phones so they would be able to find an address using Google Maps.

Instead of dismissing the driver they should have called him in to re-train, everyone should have the opportunity to have a second chance to redeem themselves.

The way I see it is the people at the top do not want problems and as my clipart shows rather than fix the problems, just eradicate them, meaning in this case, firing the driver.

Treat your staff well and they will treat you well.

If there is a problem and in the case of the driver not having a GPS Tracker to track the parcels then that is management problem not the driver.

How the parcel ended up at a random address is mind boggling, unless the driver simply dumped it? Apparantly the drivers are paid by the delivery and not by the hour, so if this particular driver the other day could not deliver in time he would have just delivered it to a random address, thats my way of thinking.

“The parcel in question that was delivered to a random persons address contained several hundred of pounds of high end top brand cosmetics I had bought for my daughter’s birthday”.

Lucky for Hermes Group there are still some honest people in this world.

If I were management I would make sure all undelivered parcels were brought back to the depot and passed onto some else to deliver. (perhaps drivers are penalised if they do not meet their daily quotas), who knows?

Even if the parcel is running late it is better than no tracked parcel at all and it is better a parcel being a day late, than the parcel going astray.

My daughter is now upset that someone lost their job, but with Hermes Group track record what do you expect if you see so many delivery drivers not doing their jobs properly one has to wonder are they being trained properly or is there an undelining problem that perhaps lies with management rather than the drivers.

At the end of the conversation I said I would not be recommending this company to anyone in business and the answer I received was:

“I have not seen anything good that company has done”, well from my own personal experience and the articles I have found the proof is in the pudding.

https://www.bbc.co.uk/programmes/articles/5f05fYB0XYjdc6pwhrCD5D9/hermes-deliveries

https://www.dailymail.co.uk/femail/article-8253825/Hermes-couriers-caught-sending-packages-straight-auction-houses-three-four-times-week.html

https://www.change.org/p/boris-johnson-government-investigation-into-hermes-parcels

If the company were doing their job properly they would not be having so many bad reviews, videos and bad reputation articles written about them, let alone be under investigation.

“A Happy Customer Will Tell 10 People Whilst An Unhappy Customer Will Tell The World”…

So it does not surprise me if what I read is that their workers are alledgedly paid less than the minimum wage obviously the workers and deliveries will not be up to scratch.

If I was being exploited I would most probably not do my job properly either!

Had I have known the following in advance I would have been able to recite what I found and I think I only touched the surface with this company:

Obviously I cannot dictate or choose what courier delivers a parcel to me when it is coming from a third party that I have ordered goods from, so only time will tell when the next Hermes parcel arrives and how well they deliver it.

If there is a problem with management then you have to look at the CEO is he treating his staff properly?

There could be an underlying problem. “If you treat your staff well, your staff will take care of you and your business“.

A company of this size should not be faceless, they should have a human version of a chat widget and they should have people answering their phone lines rather than prompts to email or back to their website.

They also should have someone on Messenger and Twitter, If I can do it there is absolutely no excuse for anyone else!

#MartijnDeLange #Hermeslogistics #JosephHampshaw

TRY BUYING AND SELLING ON AMAZON INSTEAD!

Couriers Poor Services

Couriers Poor Services.

I wrote a couple of weeks ago about Royal Mail and their appauling costly service.

I pointed out to them that they needed to have a chat widget on their website and it was totally unacceptable for have to be put on hold for an hour and ten minutes before you actually got to speak with someone.

So when I suggested they did a goodwill gesture for causing my daughter stress they turned around and said they do not give out monetary compensation. I was not even suggesting that at all, I was merely suggesting a kind token like a box of chocolates or some postage stamps which would have been better than a kick in the teeth. Admitteedly they did say sorry but that is not good enough if the consequences of the stress my daughter endures can potentially cause her Multiple Sclerorsis to relapse, saying sorry would be like putting a plaster on a gaping wound.

PLC companies care about how much turnover they can make and do not care of about the consequences of their actions that can cause someone to end up bed ridden or in a wheelchair.

They even assumed that my consulting suggestions that I was looking to secure a job with them, omg, it is laughable just thinking about it as they clearly did not comprehend what I was trying to say, they obviously did not do their homework properly to even research who I am and what business I do.

Will I ever recommend Royal Mail to anyone I do not think so, just as I will not be recommending Hermes.

Hermes have now gone on my radar today as another company with a bad reputation that delivers parcels and takes a photo of someone’s hand. This is not proof of delivery and is an absolute joke.

The reason they have rattled my cage so to speak is my daughter ordered from a retailer and paid for next day tracking delivery and the parcel according to Hermes was delivered but my CCTV can prove it did not.

She ended getting her final update to say the parcel was deivered to her address on 29/01/21. The only thing is I have a camera outside my door and I can prove no one delivered any parcel. I have been in all day so for the notification to say it was delivered at 22.18 is an utter lie. Hence considering it is my daughters’s birthday and Hermes have made a clanger they need to make things right asap otherwise as I said in my previous post I will be singing like a canary.

Hermes are on another playing field if they do not have adequate customer support and take photos of peoples hands as proof of delivery.

Will I be recommending Hermes to any of my business connections, absolutely not.

I see the bigger the company the less they care about their customers and it is all about money and how to make as much of it without providing a good service or customer care.…..Never try to be too big for your boots and remember when you were first starting out and think in our current economic climate anything can happen, even PLC companies have the potential of going bust.

Lets see what happens with the outcome of the supposedly delivered parcel. I will update you again when I get feedback from headoffice……

Watch this space!

UPDATE

This morning a stranger presses our VOICE door bell and the woman said her mother lives two streets away from us and Hermes had delivered a parcel to her mother’s address even though the parcel was addressed to my daughter. Not all people are honest. My daughter had high end cosmetics in the parcel and this incident could have easily turned out differently.

Sadly I have not had anyone message, email or phone me as yet from headquarters.

I DO NOT RECOMMEND HERMES OR ROYAL MAIL AT ALL, EVER.

If you need a courier try DHL or FEDEX!

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